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Technical Support Specialist

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We are looking for talented and customer oriented Technical Support Specialist in USA & Germany

 Your main tasks

  • Pre-sales, partner & customer onboarding
  • Become an expert on using ONEiO service
  • Examples of other duties:
    • Contribute to product knowledge by improving the documentation
    • Establishing and making changes to integration configurations, when needed
    • Helping with production roll-outs for integrations

You would need to have

  • Strong ability to identify and define customer specific business needs
  • Track record of hands-on support and technical consulting work
  • Problem solving skills
  • Passion for learning new
  • Understanding of integration platforms
  • Positive can-do-attitude
  • Excellent communication skills in English (written and verbal)

These would help you to succeed

  • Degree in computer science/engineering or related field
  • Knowledge of technical integration concepts (e.g. HTTP, XML, JSON, authentication)
  • Experience in programming / software development
  • Previous experience of supporting a SaaS service

 

Or, know someone who would be a perfect fit? Let them know!

Helsinki

Huopalahdentie 24A
00350 Helsinki Directions

ONEiO CULTURE




When ONEiO's workers gather together, new ideas are discussed and problems solved. 

Great team spirit and humour create an inviting working culture in which everyone can learn from each other. Communication between people is smooth and friendly. 

"The old saying: People are your organisation's most valuable asset, goes never out of style." 

Juha, CEO & co-founder


 

 

 

 

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email
@oneio.cloud
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